Business automation is a topic that is at the top of organizations’ investment priority lists. By providing quick ways to automate aspects of work without requiring core systems to be rewritten or adapted, modern business automation platforms promise to enable organizations to build bridges between core internal systems of record, which by pragmatic necessity are not easy to change quickly, and the demands of external market and industry expectations, which are all about agility and responsiveness. These platforms also promise to help employees become more effective and empowered.